Frequently Asked Questions

We offer a variety of programs including:

• Post Graduate Diploma (PGD) Programs (1 year)
• Professional Certificate Courses (3-6 months)
• Short-term Skill Development Courses
• Corporate Training Solutions
• AI and Technology Training
• Industry-specific certifications (AWS, Microsoft, Adobe, etc.)

Our courses are designed for:

• Fresh graduates looking to build job-ready skills
• Working professionals seeking career advancement
• Career switchers wanting to enter new fields
• Corporate teams requiring upskilling
• Anyone interested in professional development

Specific eligibility requirements vary by program.

DIPTI is located at Daffodil Tower, Dhanmondi, Dhaka, Bangladesh. We also offer online and hybrid learning options for students who prefer remote learning or are located outside Dhaka.

Course durations vary:

• PGD Programs: 1 year
• Certificate Courses: 3-6 months
• Short Courses: 1-3 months
• Workshops: 1-5 days

Each program has a detailed curriculum with specific timelines.

PGD (Post Graduate Diploma): Comprehensive 1-year programs with in-depth coverage, multiple certifications, and extensive hands-on projects. Ideal for career transformation. 

Certificate Courses: Focused 3-6 month programs targeting specific skills or tools. Perfect for working professionals seeking targeted upskilling.

We offer flexible learning modes:

• In-Person: Face-to-face classes at our training center
• Online (Live): Interactive live sessions via video conferencing
• Hybrid: Combination of online and in-person sessions
• Self-Paced: Recorded content with mentor support

Yes! We provide comprehensive career support including:

• Resume building and optimization
• Interview preparation sessions
• Job referrals to partner companies
• Career counseling
• LinkedIn profile optimization
• Access to our job portal

Enrollment is easy:

1. Browse our course catalog and select your desired program
2. Click "Enroll Now" or "Apply"
3. Fill out the online application form
4. Submit required documents (if any)
5. Make the payment or choose a payment plan
6. Receive confirmation and course access details

Typically, you'll need:

• National ID card or passport copy
• Recent passport-size photographs
• Educational certificates (for PGD programs)
• CV/Resume (for professional courses)

Specific requirements may vary by program.

There is no upper age limit. Most programs require students to be at least 18 years old. Some programs may have specific educational prerequisites rather than age restrictions.

We have multiple batch intakes throughout the year. Most programs start:

• Monthly for certificate courses
• Quarterly for PGD programs
• On-demand for corporate training

Check the specific course page for upcoming batch dates or contact our admissions team.

Course fees vary depending on the program type, duration, and content. Specific pricing is listed on each course page. We also offer:

• Early bird discounts
• Group enrollment discounts
• Seasonal promotions
• Flexible payment plans

Contact us for the most current pricing and offers.

We accept multiple payment methods:

• Cash payment at our office
• Bank transfer
• Bkash, Nagad, Rocket (Mobile Banking)
• Credit/Debit cards
• Online payment gateway

Yes, we offer flexible installment plans for most programs. Typically, you can pay in 2-4 installments depending on the course duration. Contact our finance team for specific payment plan options.

We offer refunds based on the following conditions:

• 100% refund if canceled before course starts
• 50% refund within the first week of class
• No refund after the first week

Please refer to our complete refund policy or contact support for specific cases.

Yes! Upon successful completion of your program, you will receive:

• DIPTI Certificate of Completion
• Industry-recognized vendor certifications (where applicable - AWS, Microsoft, Adobe, etc.)
• Digital badges for LinkedIn profile
• Transcript of grades (for PGD programs)

Yes, DIPTI certificates are widely recognized by:

• Leading companies in Bangladesh and abroad
• Government organizations
• International corporations
• Industry associations

Our vendor-specific certifications (AWS, Microsoft, etc.) are globally recognized industry standards.

All DIPTI certificates include a unique verification code. Employers can verify authenticity by:

• Visiting our verification portal
• Entering the certificate code
• Contacting our office directly

Digital certificates also include QR codes for instant verification.

To receive your certificate, you must:

• Attend at least 80% of classes
• Complete all assignments and projects
• Pass the final examination (minimum 50%)
• Clear all outstanding fees

Yes! We provide customized corporate training solutions including:

• Onsite training at your office
• Online team training
• Skill gap analysis and assessment
• Customized curriculum development
• Leadership development programs
• Department-specific upskilling

Contact our corporate sales team for a customized proposal.

Technical support is available through:

• Email: [email protected]
• Phone: +880 1234 567890
• Live chat on our website
• Student portal help desk
• Facebook Messenger

Support hours: 9 AM - 6 PM, Sunday to Thursday

If you miss a class:

• Recorded sessions are available for online/hybrid courses
• Class materials and notes are shared via student portal
• You can attend the same session in another batch (subject to availability)
• Instructors provide makeup session guidance

Yes, batch transfers are possible in certain circumstances. You can request a batch change within the first two weeks of the course. Contact your program coordinator with your request, and we'll try to accommodate you based on seat availability.