Professional Certificate & Micro-credential Courses

Certificate Course in IT Support Technician

5.00 Student Rating

Become the backbone of any tech-reliant organization with our 4-month IT Support Technician certificate course. Master the essentials of computer hardware, software troubleshooting, and network maintenance. This program provides the hands-on technical and customer service skills needed to manage, repair, and optimize the IT infrastructure that keeps modern businesses running.

Duration4 months
Class StartingOctober
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Certificate Course in IT Support Technician
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Enroll · ৳ 25,000.00
Overview

Course Overview

Become the backbone of any tech-reliant organization with our 4-month IT Support Technician certificate course. Master the essentials of computer hardware, software troubleshooting, and network maintenance. This program provides the hands-on technical and customer service skills needed to manage, repair, and optimize the IT infrastructure that keeps modern businesses running.

What you'll master

01Hardware & Maintenance: Assembling PCs, identifying components, and repairing laptops/peripherals.
02Operating Systems: Installing, configuring, and troubleshooting Windows, macOS, and Linux.
03Networking Essentials: Setting up wired/wireless networks, understanding IP addresses, and router configuration.
04Troubleshooting & Diagnostics: Systematic methods for identifying and fixing software bugs and hardware errors.
05Cloud & Virtualization: Introduction to Microsoft 365, Google Workspace, and virtual machine environments.
06Security & Compliance: Implementing malware protection, managing user permissions, and basic data recovery.
07Customer Support Skills: Using ticketing systems and professional communication for technical help desks.
Curriculum

2 Modules, 6 Classes

6Classes
2Modules

Classes
ClassTopicType
Class 1 Word Processing
Class 2 Spread Sheet Analysis
Class 3 Database Management

Classes
ClassTopicType
Class 1 Powerpoint
Class 2 Assembling and Disassemble of PC
Class 3 Administer the Computer Network System
Free Live Class

Try a free class before you enroll

Sit in a real class, meet the mentor and see if this course fits you. No payment needed.

Course FAQ

Before you enroll

No. While a passion for technology is important, we start from the basics of how a computer works and build your skills from there.

Yes. The course includes hands-on sessions for maintaining and troubleshooting various office hardware, including printers, scanners, and networking devices.

Yes, our curriculum is designed to align with the core concepts of the CompTIA A+ certification, making it an excellent starting point for global IT credentials.

Yes. We assist our graduates with resume writing, interview preparation, and connecting them with our network of partner companies seeking IT talent.
Still have questions?

Talk to a counsellor or sit in a free live class before you decide.

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Course fee ৳ 25,000.00
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