Govt. & Donor Funded Courses

BPO Sector Training (SICIP Project)

Empower your career with employment-focused, fully funded skill development courses tailored for the thriving Business Process Outsourcing (BPO) industry. Implemented by the Daffodil International Professional Training Institute (DIPTI) under the overall supervision of BACCO and funded by the Government of Bangladesh (SICIP Program, Skills for Industry Competitiveness and Innovation Program), this initiative offers practical training designed to bridge the gap between academic qualifications and industry demands-completely free of cost.

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What You'll Learn

Industry-Aligned Technical Skills: Deep-dive expertise in Accounting Outsourcing, Advanced Image Processing, or Digital Business Operations.
Professional Communications: Corporate communication protocols, email etiquettes, and client management strategies for global marketplaces.
Modern Tool Proficiency: Hands-on experience with advanced software, ERP platforms, CRM systems, and cloud-based infrastructure.
Workplace Readiness: Real-world BPO simulation, soft skills training, and understanding of global data security and compliance.

Course Curriculum

  • Module 1: Foundations of Financial Accounting & Bookkeeping
  • Module 2: Cloud Accounting Platforms — QuickBooks Online
  • Module 3: Cloud Accounting Platforms — Xero
  • Module 4:BPO Workflows, Compliance & Final Assessment

  • Module 1: Master Digital Imaging & Vector Fundamentals
  • Module 2: Advanced Retouching & Complex Masking
  • Module 3: Color Correction & Commercial Image Manipulation
  • Module 4: Industry Standards, Freelancing & Final Assessment

  • Module 1: Workplace Productivity Tools & Cloud Infrastructure
  • Module 2: Data Management, Processing & Reporting
  • Module 3: Customer Relationship Operations & CRM Tools
  • Module 4: AI Tools, Freelance VA Marketplaces & Assessment

Who is this for?

Intended Learners
  • This program is open to enthusiastic job seekers, graduates, and diploma holders looking to enter the IT-enabled services (ITES) and BPO workforce.
  • Special Priority: Special priority and preference will be given to women, ethnic minorities, physically challenged individuals, and underprivileged candidates.
Requirements
  • Educational Qualification: Graduation or a 4-Year Diploma completion (Specific courses like Accounting Services require a background in Commerce/BBA/MBA).
  • Strict Eligibility Guardrail: Candidates who have previously participated in any training program under the SEIP or SICIP projects are not eligible to apply.
  • Age Limit: 20 to 40 Years.
  • 2 copies of passport-size color photographs.
  • 1 photocopy of Educational Qualification Certificates.
  • 1 photocopy of National Identity Card (NID).
  • 1 copy of an Updated CV/Resume.

Frequently Asked Questions

Each course runs for 2 months, featuring a total of 44 intensive classes. Classes are held 5 days a week, with each session lasting 5 hours in modern, high-tech lab facilities.

Yes, the training is 100% free, funded entirely by the Government of Bangladesh. Furthermore, trainees will receive a daily training allowance based on regular class attendance rules.

Upon successful completion and passing the final evaluation, trainees will receive an official certificate. DIPTI, in collaboration with BACCO, provides dedicated Job Placement Support to help successful graduates secure jobs in leading BPO firms and corporate houses.

Interested candidates are requested to urgently submit their physical application along with the required documents directly to the DIPTI Program Office: Daffodil Plaza (Level-5, Lift-5), 4/2 Sobhanbag, Mirpur Road, Dhaka-1207.

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Course Features
  • Class Starting: May
  • Total Classes: 44
  • Course Duration: 2.5 Months
  • Class Duration: 5 Hours
Career Prospects