Professional Certificate & Micro-credential Courses

Certificate Course in IT Support Technician

Become the backbone of any tech-reliant organization with our 4-month IT Support Technician certificate course. Master the essentials of computer hardware, software troubleshooting, and network maintenance. This program provides the hands-on technical and customer service skills needed to manage, repair, and optimize the IT infrastructure that keeps modern businesses running.

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What You'll Learn

Hardware & Maintenance: Assembling PCs, identifying components, and repairing laptops/peripherals.
Operating Systems: Installing, configuring, and troubleshooting Windows, macOS, and Linux.
Networking Essentials: Setting up wired/wireless networks, understanding IP addresses, and router configuration.
Troubleshooting & Diagnostics: Systematic methods for identifying and fixing software bugs and hardware errors.
Cloud & Virtualization: Introduction to Microsoft 365, Google Workspace, and virtual machine environments.
Security & Compliance: Implementing malware protection, managing user permissions, and basic data recovery.
Customer Support Skills: Using ticketing systems and professional communication for technical help desks.

Course Curriculum

  • Word Processing
  • Spread Sheet Analysis
  • Database Management

  • Powerpoint
  • Assembling and Disassemble of PC
  • Administer the Computer Network System

Who is this for?

Intended Learners
Requirements

Frequently Asked Questions

No. While a passion for technology is important, we start from the basics of how a computer works and build your skills from there.

Yes. The course includes hands-on sessions for maintaining and troubleshooting various office hardware, including printers, scanners, and networking devices.

Yes, our curriculum is designed to align with the core concepts of the CompTIA A+ certification, making it an excellent starting point for global IT credentials.

Yes. We assist our graduates with resume writing, interview preparation, and connecting them with our network of partner companies seeking IT talent.

৳ 20,000.00

0 Off
Course Features
  • Class Starting: June
  • Course Duration: 4 months
  • Class Duration: 3 Hours
Career Prospects